- All orders will encounter a shipping fee. Shipping will be calculated and displayed in your shopping cart before you finalise your purchase.
- Free shipping over $200 Australia Wide, excludes (rugs, lockers, bassinets, moses baskets).
- Free local pickup available to Newcastle & Lake Macquarie Region NSW
- For international customers, please email us at firstname.lastname@example.org
- Orders placed during weekdays will be processed and shipped within 1-2 business days. (excludes public holidays). You will be supplied with a tracking number once your package has been shipped so you can track your goods to your front door.
- If for any reason you are not happy with your purchase, we can happily offer you an exchange or store credit provided you contact us within 7 days of receiving the item. Please contact us at email@example.com to discuss your options
- All purchases on rugs are final and can not be returned for a refund / exchange / credit note, unless deemed faulty. We do not accept any returns on sale goods.
- Any returned item must be in perfect, unused condition with no damage to the item or the packaging and all tags still attached.
- Unfortunately, we do not refund the original shipping fee, nor do we cover the return shipping fee unless the product is faulty.
- We cannot accept responsibility for items returned that are lost in transit back to us. To avoid this, we recommend you using registered post or a trackable courier.
- All prices are listed in Australian dollars and are subject to a goods and service tax of 10% which is included in the price.
- We accept Credit Cards (Visa, Mastercard) and Paypal